Effective Date: July 16, 2025

Delicious Bakery by Monica, LLC ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address (if you submit an order or contact form).
• Automatically Collected Information: IP address, browser type, device, and pages visited, collected via analytics tools (like Google Analytics, Microsoft Clarity, etc.).
• Marketing Parameters: We may store UTM parameters for analytics and marketing optimization.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

2. How We Use Your Information

We use your information to:

• Fulfill orders and respond to inquiries
• Improve website performance and usability
• Analyze traffic sources and improve advertising effectiveness
• Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers (such as payment processors or analytics platforms) only as needed to operate the website and fulfill orders.

4. Cookies and Tracking

We use cookies to improve our business. You may disable cookies through your browser settings.

5. Your Rights

You may:

• Request access to or deletion of your personal data
• Opt out of marketing communications at any time
• Correct inaccurate personal data

Contact us using the information below to make a request.

6. Security

We take appropriate measures to protect your data, but no method of transmission is 100% secure.

7. Children’s Privacy

We do not knowingly collect data from children under age 13.

8. Policy Updates

We may update this policy at any time. Changes will be posted on this page with a new effective date.

9. Contact Us

Delicious Bakery by Monica, LLC

Phone: (203) 518-0821